E-commerce product owner
In this position you will be responsible for designing and building our online platform. You will produce the highest quality work in both creative and technical output, which is both in-line with the overall vision and delivered in a fresh and innovative way.
Create strategy and roadmap for the platform. Within this context you will gather needs and requirements from customers and colleagues and formulate the Product Roadmap.
Build, launch and iterate: communicate your ideas effectively through wireframes, user stories and specs.
Work alongside a multidisciplinary team of developers and designers to build, launch and iterate on our product.
Demonstrate results: Define the key performance indicators for the product, set up reporting, and constantly monitor performance to ensure we are improving the experience for our customers.
Validate with customers: Form hypotheses and validate them through customer development and user testing, learning about customers’ habits and drivers by objectively interviewing them and understanding their underlying problems and drivers.
Communication: Onboard and educate customers (both internal and external) around product changes and enhancements.
Manage the build of email campaigns in multiple languages
Ensure designs are mobile first
Liaise with design to ensure all work is on-brand and meets quality guidelines
Carrying out regular pieces of analysis to help define and support the decision making
Identify and formulate plans to drive e-commerce sales in a strategic manner
Commercially focused and driven with the ability to work towards metrics and targets
A good understanding of the wider fashion industry, including knowledge of fashion ecommerce sites, blogs and fashion magazines
Experience and confidence with Responsive Web Design
Relevent experience working in a similar role, with experience in ecommerce
Ability to work under pressure and prioritise in a fast-paced environment
Ability to work on multiple projects to tight deadlines
Willingness to propose new directions, solutions and concepts
A flexible, approachable attitude with good creative and problem solving skills
Excellent verbal and written communication skills
Highly confident working with numbers
Excellent communicator and relationship builder
Experience in either a consultancy, retail or e-commerce role
An eagerness to learn new skills and knowledge across e-commerce and luxury industries
Understanding & an interest in Email marketing & CRM
Experience and understanding of agile development methodologies